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Huynh Khanh Long Chau
Researcher Profile 6/10Link copied
Information
- 🏛️Affiliation: FPT University
- 🔬Field: Business Administration
- 🆔ORCID: 0009-0001-3362-5299
- ✍️Profile incomplete — add information
An h-index of 4 places this researcher in Business Administration, within the top 25% of 2,078 profiles in this field in our directory.
Featured publications
Electronic word-of-mouth (eWOM) on social networking sites (SNS): Roles of information credibility in shaping online purchase intention53 citations
Heliyon · 2024 · DOI
Heliyon · 2024 · DOI
How perceived eWOM in visual form influences online purchase intention on social media: A research based on the SOR theory26 citations
PLoS ONE · 2025 · DOI
PLoS ONE · 2025 · DOI
Human-AI interaction in E-Commerce: The impact of AI-powered customer service on user experience and decision-making26 citations
Computers in Human Behavior Reports · 2025 · DOI
Computers in Human Behavior Reports · 2025 · DOI
The effects of social media live streaming commerce on Vietnamese Generation Z consumers’ purchase intention12 citations
Innovative Marketing · 2023 · DOI
Innovative Marketing · 2023 · DOI
The impact of AI-powered service on customer continuance usage intention in E-retailing: An extended expectation confirmation model4 citations
Acta Psychologica · 2025 · DOI
Acta Psychologica · 2025 · DOI
Influence of university service quality on student experiences, academic performance and institutional loyalty: A case study in Vietnam3 citations
Acta Psychologica · 2025 · DOI
Acta Psychologica · 2025 · DOI
Leveraging Service Quality to Drive Student Satisfaction, Loyalty, and Word-of-Mouth: A SERVQUAL Approach in Private Higher Education1 citations
Services Marketing Quarterly · 2025 · DOI
Services Marketing Quarterly · 2025 · DOI
About the field of Business Administration
Common research topics in this field:
Diverse Aspects of Tourism ResearchDigital Marketing and Social MediaCustomer Service Quality and LoyaltyEnvironmental Sustainability in BusinessConsumer Behavior in Brand Consumption and IdentificationTechnology Adoption and User Behaviour
Institutions with the most researchers in this field:
Vietnam National University Ho Chi Minh City · 178
University of Economics Ho Chi Minh City · 132
Can Tho University · 92
Vietnam National University, Hanoi · 86
National Economics University · 80
These figures count profiles currently in this directory, not nationwide statistics.
Same institution — FPT University
Same field Business Administration
The publication list above is compiled from the open academic database OpenAlex (CC0 licence). Compare with the source record on OpenAlex ↗
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