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Phan Chi Anh

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Featured publications

Impact of total quality management practices on hotel performance: empirical evidence from Vietnam2 citations
International Journal of Productivity and Quality Management · 2025 · DOI
A comparative study of quality management practices between Vietnamese and Japanese manufacturing plants1 citations
International Journal of Productivity and Quality Management · 2021 · DOI
From digital transformation to performance: Building supply chain competencies and resilience in Vietnam’s supporting industry
VNU JOURNAL OF ECONOMICS AND BUSINESS · 2025 · DOI
Soft TQM, hard TQM and innovation performance: An empirical study
· 2013

About the field of Business Administration

Common research topics in this field:

Diverse Aspects of Tourism ResearchDigital Marketing and Social MediaCustomer Service Quality and LoyaltyEnvironmental Sustainability in BusinessConsumer Behavior in Brand Consumption and IdentificationTechnology Adoption and User Behaviour

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The publication list above is compiled from the open academic database OpenAlex (CC0 licence). Compare with the source record on OpenAlex ↗

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Phan Chi AnhHanoi National University of Education
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