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Phuc My Nguyen

Researcher Profile 5/10
University of Economics Ho Chi Minh City · Psychology
8 publications · 7 citations · h-index 2
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Information

Featured publications

The role of social support on frontline employees’ revenge motivation in customer incivility: a case study of the banking industry in an emerging market4 citations
Current Psychology · 2024 · DOI
The Impact of Lecturer Incivility on Student Academic Performance and the Role of Social Support in Vietnamese Higher Education2 citations
SAGE Open · 2024 · DOI
Examination of the antecedents and outcomes of Customer Incivility: A case study in Ho Chi Minh City1 citations
Science & Technology Development Journal - Economics - Law and Management · 2022 · DOI
The role of religious faith and gratitude in customer incivility context: A case study in Vietnamese retail establishments
Acta Psychologica · 2025 · DOI
Customer incivility in hospitality and banking industry: the roles of green orientation and religious beliefs
International Journal of Productivity and Performance Management · 2025 · DOI
The role of internal green marketing orientation in the context of customer incivility: A case study in the hospitality industry
Current Psychology · 2026 · DOI
Correction: The role of social support on frontline employees’ revenge motivation in customer incivility: a case study of the banking industry in an emerging market
Current Psychology · 2024 · DOI
Linking Customer Incivility and Service Performance in Vietnamese Retail Service
SSRN Electronic Journal · 2024 · DOI

About the field of Psychology

684researchers 6,866publications 75,313citations 3.0average h-index

Common research topics in this field:

Technology Adoption and User BehaviourJob Satisfaction and Organizational BehaviorDigital Marketing and Social MediaCustomer Service Quality and LoyaltyDementia and Cognitive Impairment ResearchConsumer Behavior in Brand Consumption and Identification

Institutions with the most researchers in this field:

Vietnam National University Ho Chi Minh City · 69 National Economics University · 40 University of Economics Ho Chi Minh City · 39 FPT University · 33 Vietnam National University, Hanoi · 29

These figures count profiles currently in this directory, not nationwide statistics.

Same institution — University of Economics Ho Chi Minh City

T
Thi Phuong Vy Le
Finance and Banking
N
Nhan Huynh
Medicine and Pharmacy
K
Khanh Quoc Nguyen
Finance and Banking
D
Duong The Duy
Cultural Studies
H
Hai‐Anh Dang
Social Sciences
H
Huynh Thi Hoang Dung
Mathematics

Same field Psychology

Q
Quoc Dat Truong
National Economics Univers
P
Phan Tri Nghia
Dalat University
H
Han Ngoc Thi Nguyen
FPT University
C
Christina Vu
Thai Binh University of Me
T
Tran Thị Ngoc Lan
Thuongmai University
V
Viet-Hoai Truong
Le Quy Don Technical Unive
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The publication list above is compiled from the open academic database OpenAlex (CC0 licence). Compare with the source record on OpenAlex ↗

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Phuc My NguyenUniversity of Economics Ho Chi Minh City
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