Phuong Thao Bui

Researcher Profile 6/10

National Economics University · Business Administration

7 publications · 42 citations · h-index 2

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Information

🏛️Affiliation: National Economics University
🔬Field: Business Administration
🆔ORCID: 0009-0003-8326-2187
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Featured publications

The Impact of the Quality of Logistics Services in E-Commerce on the Satisfaction and Loyalty of Generation Z Customers35 citations
Sustainability · 2023 · DOI

Value co-creation and customer satisfaction mediation on the service innovation and generation Z consumers’ repurchase intention in Vietnam6 citations
Cogent Business & Management · 2025 · DOI

The mediating role of value co-creation between service innovation and Gen Z repurchase intention: evidence from a developing country1 citations
Journal of International Economics and Management · 2025 · DOI

"To forgive or to avenge?" : the role of emotional factors in the psychological process of customer revenge
theses.fr (ABES) · 2015

"Pardonner ou se venger ?" : le rôle de l'affectif dans le processus psychologique de vengeance du client
· 2015 · DOI

BIBLIOMETRIC ANALYSIS OF RESEARCH ON ENTREPRENEURIAL INTENTION AMONG YOUTHS
Dalat University Journal of Science · 2025 · DOI

"Pardonner ou se venger ?" : le rôle de l'affectif dans le processus psychologique de vengeance du client
Toulouse Capitole Publications (University Toulouse 1 Capitole) · 2015

About the field of Business Administration

2,078researchers 21,569publications 251,933citations 3.1average h-index

Common research topics in this field:

Diverse Aspects of Tourism ResearchDigital Marketing and Social MediaCustomer Service Quality and LoyaltyEnvironmental Sustainability in BusinessConsumer Behavior in Brand Consumption and IdentificationTechnology Adoption and User Behaviour

Institutions with the most researchers in this field: