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Featured publications

EXPLORING THE IMPACTS OF SERVICE INNOVATION ON CUSTOMER SATISFACTION IN THE TELECOM INDUSTRY: A PERSPECTIVE FROM INTERACTIVE AND SUPPORTIVE SERVICE INNOVATIONS21 citations
International Journal of Innovation Management · 2018 · DOI
Exploring the effects of brand risk management activities on brand security: a perspective from innovation stimulus as a moderator3 citations
Journal of Contemporary Marketing Science · 2022 · DOI
Culinary Memories and Local Brand Security as Key Elements in Vietnam’s Tourism Industry – A Multiple Study Approach
Journal of Quality Assurance in Hospitality & Tourism · 2026 · DOI
VẬN DỤNG MÔ HÌNH SINH - TÂM - XÃ HỘI TRONG NGHIÊN CỨU TRẦM CẢM Ở NGƯỜI CAO TUỔI: CƠ SỞ LÝ LUẬN VÀ ĐỊNH HƯỚNG NGHIÊN CỨU TẠI VIỆT NAM
Tạp chí Tâm lý học Việt Nam · 2026 · DOI
Identifying sufficient and necessary drivers of return intention in culinary tourism: a case study of Vietnam using PLS-SEM, MGA and NCA
Journal of Hospitality and Tourism Insights · 2026 · DOI

About the field of Business Administration

Common research topics in this field:

Diverse Aspects of Tourism ResearchDigital Marketing and Social MediaCustomer Service Quality and LoyaltyEnvironmental Sustainability in BusinessConsumer Behavior in Brand Consumption and IdentificationTechnology Adoption and User Behaviour

Institutions with the most researchers in this field:

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Thi Dao TaVietnam National University Ho Chi Minh City
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