Hoang Thi Kim Quy

Researcher Profile 6/10

Ho Chi Minh National Academy of Politics · Psychology

10 publications · 82 citations · h-index 5

Information

🏛️Affiliation: Ho Chi Minh National Academy of Politics
🔬Field: Psychology
🆔ORCID: 0000-0001-5505-3888
✍️Profile incomplete — add information

An h-index of 5 places this researcher in Psychology, within the top 25% of 684 profiles in this field in our directory.

Featured publications

How transformational leadership, workplace spirituality and resilience enhance the service recovery performance of FLEs: a theoretical integration of COR theory and SDT36 citations
Journal of Organizational Effectiveness People and Performance · 2023 · DOI

Servant leadership and service recovery performance: influence of creative adaptability and employee psychological well-being13 citations
Management Decision · 2024 · DOI

Mitigating the negative emotions of employees in times of crisis: The role of workplace spirituality and employees' creative adaptability13 citations
Global Business and Organizational Excellence · 2023 · DOI

Employees’ belief restoration in a crisis context: the role of servant leadership, workplace spirituality, and proactive personality7 citations
Human Resource Development International · 2023 · DOI

Creative adaptability and negative emotions of employees during a crisis: the role of servant leadership7 citations
International Studies of Management and Organization · 2023 · DOI

Impact of personal values on customer satisfaction and word of mouth for luxury hotel service consumption in Confucian culture: evidence from Vietnam5 citations
International Journal of Culture Tourism and Hospitality Research · 2021 · DOI

Enhancing customer loyalty in the airline industry: Critical personal values and switching barriers1 citations
Transportation research procedia · 2024 · DOI

Collective culture and safety reporting intention: The serial mediation of safety reporting barriers
Safety Science · 2025 · DOI

Safe skies begin with safe voices: Leadership and reporting in aviation
Journal of Air Transport Management · 2026 · DOI

Synergizing innovation and ethics for mindful safety practices: A cultural pathway toward safer digital aviation futures
Research in Transportation Business & Management · 2026 · DOI

About the field of Psychology

684researchers 6,866publications 75,313citations 3.0average h-index

Common research topics in this field:

Technology Adoption and User BehaviourJob Satisfaction and Organizational BehaviorDigital Marketing and Social MediaCustomer Service Quality and LoyaltyDementia and Cognitive Impairment ResearchConsumer Behavior in Brand Consumption and Identification

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