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Phan Dien Vy

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An h-index of 4 places this researcher in Business Administration, within the top 25% of 2,078 profiles in this field in our directory.

Featured publications

Internet Banking Service Quality, Customer Satisfaction and Customer Loyalty17 citations
International Journal of Strategic Decision Sciences · 2016 · DOI
Mergers, Acquisitions and Market Concentration in the Banking Sector: The Case of Vietnam9 citations
Asian Journal of Economics and Empirical Research · 2016 · DOI
TESTING THE RELIABILITY OF THE BANKING SERVICE QUALITY: A CASE STUDY OF COMMERCIAL BANKS IN VIETNAM4 citations
Academy of strategic management journal/Academy of Strategic Management journal · 2021
Customers' Perceived Value, Satisfaction, and Loyalty in Online Securities Trading4 citations
International Journal of E-Services and Mobile Applications · 2022 · DOI
Policy Recommendations for Enhancing the Competitiveness and Business Performance of Digital Banks in Vietnam1 citations
Economics · 2025 · DOI
Policy Recommendations for Enhancing the Green Banking and Sustainable Development1 citations
Emerging Science Journal · 2025 · DOI
Do Income Diversification and Digital Transformation Enhance Risk-Adjusted Bank Performance? Evidence from VietNam
DOAJ (DOAJ: Directory of Open Access Journals) · 2026
Policy Implications for Improving Operational Risk Management of Commercial Banks: A Case Study in Vietnam
Qubahan Academic Journal · 2026 · DOI
Policy Implications Improving the Banking Service Quality in Vietnam
LINGUISTICA ANTVERPIENSIA · 2021

About the field of Business Administration

Common research topics in this field:

Diverse Aspects of Tourism ResearchDigital Marketing and Social MediaCustomer Service Quality and LoyaltyEnvironmental Sustainability in BusinessConsumer Behavior in Brand Consumption and IdentificationTechnology Adoption and User Behaviour

Institutions with the most researchers in this field:

These figures count profiles currently in this directory, not nationwide statistics.

The publication list above is compiled from the open academic database OpenAlex (CC0 licence). Compare with the source record on OpenAlex ↗

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Phan Dien VyHo Chi Minh University of Banking
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