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Thi Xuan Binh Ngo

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Featured publications

The Impact of Logistics Services on Customer Satisfaction: An Empirical Study in The COVID 19 Pandemic5 citations
Journal Of Organizational Behavior Research · 2023 · DOI
Factors Affecting to Brand Equity: An Empirical Study in Vietnam Banking Sector1 citations
Studies in computational intelligence · 2018 · DOI
Impact of Service Quality Factors on Customer Word of Mouth at Commercial Banks in the Highlands, Vietnam: The Mediating Role of Customer Satisfaction
Lecture notes in networks and systems · 2021 · DOI

About the field of Business Administration

Common research topics in this field:

Diverse Aspects of Tourism ResearchDigital Marketing and Social MediaCustomer Service Quality and LoyaltyEnvironmental Sustainability in BusinessConsumer Behavior in Brand Consumption and IdentificationTechnology Adoption and User Behaviour

Institutions with the most researchers in this field:

These figures count profiles currently in this directory, not nationwide statistics.

The publication list above is compiled from the open academic database OpenAlex (CC0 licence). Compare with the source record on OpenAlex ↗

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Thi Xuan Binh NgoHo Chi Minh University of Banking
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