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Thi Le Ha Nguyen

Researcher Profile 5/10
Vietnam National University, Hanoi · Business Administration
14 publications · 208 citations · h-index 6
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Information

An h-index of 6 places this researcher in Business Administration, within the top 25% of 2,078 profiles in this field in our directory.

Featured publications

The influence of total quality management on customer satisfaction82 citations
International Journal of Healthcare Management · 2019 · DOI
Is there a gap between artificial intelligence applications and priorities in health care and nursing management?61 citations
Journal of Nursing Management · 2022 · DOI
Patient satisfaction and loyalty to the healthcare organization21 citations
International Journal of Pharmaceutical and Healthcare Marketing · 2021 · DOI
Improving Healthcare with a world perspective16 citations
International Healthcare Review (online) · 2022 · DOI
Mobile apps for cancer patients: Identifying positive impacts and concerns8 citations
Digital Health · 2025 · DOI
Total Quality Management: A Mediating Factor In The Relationship Between Customer Expectations And Satisfaction6 citations
RePEc: Research Papers in Economics · 2020
Complaints Management Increasing Perceived Quality and Satisfaction4 citations
Hospital Topics · 2022 · DOI
Total Quality Management and Customer Loyalty: A Survey of the Quality Management2 citations
American Journal of Management Science and Engineering · 2021 · DOI
The Effect of Total Quality Management, Perceived Service Quality and Expectation on Customer Satisfaction2 citations
American Journal of Biomedical Science & Research · 2023 · DOI
Total Quality Management and Perceived Service Quality: The Impact on Customer Satisfaction and Loyalty2 citations
Global Journal of Pharmacy & Pharmaceutical Sciences · 2021 · DOI

About the field of Business Administration

2,078researchers 21,569publications 251,933citations 3.1average h-index

Common research topics in this field:

Diverse Aspects of Tourism ResearchDigital Marketing and Social MediaCustomer Service Quality and LoyaltyEnvironmental Sustainability in BusinessConsumer Behavior in Brand Consumption and IdentificationTechnology Adoption and User Behaviour

Institutions with the most researchers in this field:

Vietnam National University Ho Chi Minh City · 178 University of Economics Ho Chi Minh City · 132 Can Tho University · 92 Vietnam National University, Hanoi · 86 National Economics University · 80

These figures count profiles currently in this directory, not nationwide statistics.

Same institution — Vietnam National University, Hanoi

Q
Quan Truong Nguyen
Earth Sciences
P
Pham Nguyen Ha Vu
Earth Sciences
Q
Quang Hai Tran
Linguistics
N
Nguyen Thi Nguyet Anh
Physics
S
Son Tran Duc
Automation
L
Lě Hoang
Architecture

Same field Business Administration

M
Mai Hoang Thi
RMIT Vietnam University
T
Thi Thanh Hoa Phan
National Economics Univers
N
Nguyen Thanh Hoi
Viet Nam University Of Tra
H
Hoyme Le
HCMC Hospital of Dermato V
T
Thuy-Duong Thi Pham
C
Cuong Nguyen
Thai Nguyen University
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The publication list above is compiled from the open academic database OpenAlex (CC0 licence). Compare with the source record on OpenAlex ↗

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Thi Le Ha NguyenVietnam National University, Hanoi
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