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Van-Ho Nguyen

Researcher Profile 6/10
Vietnam National University Ho Chi Minh City · Business Administration
27 publications · 337 citations · h-index 9
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Information

An h-index of 9 places this researcher in Business Administration, within the top 10% of 2,078 profiles in this field in our directory.

Featured publications

A Proposed Model for Card Fraud Detection Based on CatBoost and Deep Neural Network77 citations
IEEE Access · 2022 · DOI
Customer Churn Prediction in the Banking Sector Using Machine Learning-Based Classification Models55 citations
Interdisciplinary Journal of Information Knowledge and Management · 2023 · DOI
Sentiment Analysis of Customer Feedback in Online Food Ordering Services41 citations
Business Systems Research Journal · 2021 · DOI
A personalized product recommendation model in e-commerce based on retrieval strategy37 citations
Journal of Open Innovation Technology Market and Complexity · 2024 · DOI
Predictive model for customer satisfaction analytics in E-commerce sector using machine learning and deep learning30 citations
International Journal of Information Management Data Insights · 2024 · DOI
Analysing online customer experience in hotel sector using dynamic topic modelling and net promoter score30 citations
Journal of Hospitality and Tourism Technology · 2023 · DOI
Machine learning-based model for customer emotion detection in hotel booking services24 citations
Journal of Hospitality and Tourism Insights · 2023 · DOI
Product collaborative filtering based recommendation systems for large-scale E-commerce14 citations
International Journal of Information Management Data Insights · 2025 · DOI
How to deeply understand the voice of the customer? A proposal for a synthesis of techniques for analyzing online reviews in the hospitality industry10 citations
Journal of Hospitality and Tourism Insights · 2024 · DOI
Customer emotion detection and analytics in hotel and tourism services using multi-label classificational models based on ensemble learning5 citations
Annals of Operations Research · 2025 · DOI

About the field of Business Administration

2,078researchers 21,569publications 251,933citations 3.1average h-index

Common research topics in this field:

Diverse Aspects of Tourism ResearchDigital Marketing and Social MediaCustomer Service Quality and LoyaltyEnvironmental Sustainability in BusinessConsumer Behavior in Brand Consumption and IdentificationTechnology Adoption and User Behaviour

Institutions with the most researchers in this field:

Vietnam National University Ho Chi Minh City · 178 University of Economics Ho Chi Minh City · 132 Can Tho University · 92 Vietnam National University, Hanoi · 86 National Economics University · 80

These figures count profiles currently in this directory, not nationwide statistics.

Same institution — Vietnam National University Ho Chi Minh City

T
Thi Anh Le
Chemistry
N
Nguyen Bac Nguyen
Business Administration
K
Khanh Ho
Information Technology
T
Tran Van Minh
Biology
T
Tran Quang Duy
Transport Engineering
B
Bien-Thuy Nguyen Bui
Pharmacy

Same field Business Administration

T
Tri D. Le
Vietnam National Universit
L
Le Dao Ngoc Thanh
Industrial University of H
L
Le Thu Hoa
National Economics Univers
N
Nguyen Thi Diem Anh
Hanoi University of Scienc
D
Dao Quang Huy
Hai Phong University
Q
Quang Hai Nguyen
Thai Nguyen University
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The publication list above is compiled from the open academic database OpenAlex (CC0 licence). Compare with the source record on OpenAlex ↗

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Van-Ho NguyenVietnam National University Ho Chi Minh City
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