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Quynh Tran Xuan

Researcher Profile 6/10
Da Nang University · Business Administration
8 publications · 133 citations · h-index 4
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Information

An h-index of 4 places this researcher in Business Administration, within the top 25% of 2,078 profiles in this field in our directory.

Featured publications

The role of servicescape and social interaction toward customer service experience in coffee stores. The case of Vietnam64 citations
International Journal of Culture Tourism and Hospitality Research · 2020 · DOI
Omnichannel retailing with brand engagement, trust and loyalty in banking: the moderating role of personal innovativeness41 citations
International Journal of Bank Marketing · 2023 · DOI
The impacts of omnichannel retailing properties on customer experience and brand loyalty: A study in the banking sector19 citations
Cogent Business & Management · 2023 · DOI
The effects of café servicescape on employee job satisfaction-centered on social interaction, job experience and emotional experience: A study in Vietnam9 citations
Journal of Human Resources in Hospitality & Tourism · 2022 · DOI
The role of servicescope in creating social interaction experiences in hospitality
HAL (Le Centre pour la Communication Scientifique Directe) · 2019
The role of servicescape and social interaction towards the experience of customers and employees in the café setting. A study in Vietnam.
· 2020
The role of servicescape and social interaction toward customer service experience in coffee stores. The case of Vietnam
RePEc: Research Papers in Economics · 2020
Le rôle de l’environnement des services et de l'interaction sociale sur l'expérience des clients et des employés dans le cadre d’un café. Le cas du Vietnam
theses.fr (ABES) · 2020

About the field of Business Administration

2,078researchers 21,569publications 251,933citations 3.1average h-index

Common research topics in this field:

Diverse Aspects of Tourism ResearchDigital Marketing and Social MediaCustomer Service Quality and LoyaltyEnvironmental Sustainability in BusinessConsumer Behavior in Brand Consumption and IdentificationTechnology Adoption and User Behaviour

Institutions with the most researchers in this field:

Vietnam National University Ho Chi Minh City · 178 University of Economics Ho Chi Minh City · 132 Can Tho University · 92 Vietnam National University, Hanoi · 86 National Economics University · 80

These figures count profiles currently in this directory, not nationwide statistics.

Same institution — Da Nang University

N
Ngo Thi Minh Huong
History
C
Cong Bang Pham
Automation
T
Truc Thi Minh Huynh
Civil Engineering
T
Thi Giao Chi Le
Education
T
Tuan Truong
Biology
T
Thi Thuy Trinh Tran
Biology

Same field Business Administration

T
Truong Xuan Quang
Hanoi University of Natura
C
Ca-Van Pham
Tra Vinh University
T
Thao Phuong Truong
Ho Chi Minh City Internati
V
Vy Nguyen
Hue University
H
Hue Kim Thi Nguyen
Da Nang University
L
Le Phuong Thao Su
Ho Chi Minh City Universit
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The publication list above is compiled from the open academic database OpenAlex (CC0 licence). Compare with the source record on OpenAlex ↗

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Quynh Tran XuanDa Nang University
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